Mediated trust

One of the new research threads of the Lab is technology mediated trust. It concerns the following simple questions:

  • how do we use technologies to produce trust and mitigate distrust in interpersonal and institutional contexts?
  • can we trust these trust technologies?

These questions are laid out in more details in a paper currently under review at New Media and Society. The draft version is available here: Mediated Trust – A Theoretical Framework to Address the Trustworthiness of Technological Trust Mediators

There is also a talk version. See and download the slides below.

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