One of the new research threads of the Lab is technology mediated trust. It concerns the following simple questions:
- how do we use technologies to produce trust and mitigate distrust in interpersonal and institutional contexts?
- can we trust these trust technologies?
These questions are laid out in more details in a paper currently under review at New Media and Society. The draft version is available here: Mediated Trust – A Theoretical Framework to Address the Trustworthiness of Technological Trust Mediators
There is also a talk version. See and download the slides below.