OII | Beyond Contact-Tracing Apps – How Trust Shapes E-Governance — Oxford Internet Institute

e-governance solutions are most successful in small countries, with a young population, high trust in institutions, and a historical need for technological renewal.In fact, the successful e-governance model of Estonia relies on transparency and accountability: most user data are openly available to government institutions, while citizens can follow up every single request of their data and have the right to demand clear justifications for the usage.

Source: OII | Beyond Contact-Tracing Apps – How Trust Shapes E-Governance — Oxford Internet Institute